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| The Secret Cause of Flame Wars |
| from the i-thought-it-was-because-you-suck-at-life dept. |
| posted by CmdrTaco on Monday February 13, @09:22 (Science) |
| http://science.slashdot.org/article.pl?sid=06/02/13/1324242 |
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[0]Mz6 writes „According to recent research published in the Journal of
Personality and Social Psychology, I’ve only a 50-50 chance of
[1]ascertaining the tone of any e-mail message. The study also shows that
people think they’ve correctly interpreted the tone of e-mails they
receive 90 percent of the time. „That’s how flame wars get started,“ says
psychologist [2]Nicholas Epley of the University of Chicago, who
conducted the research with [3]Justin Kruger of New York University.
„People in our study were convinced they’ve accurately understood the
tone of an e-mail message when in fact their odds are no better than
chance,“ says Epley. The researchers took 30 pairs of undergraduate
students and gave each one a list of 20 statements about topics like
campus food or the weather. Assuming either a serious or sarcastic tone,
one member of each pair e-mailed the statements to his or her partner.
The partners then guessed the intended tone and indicated how confident
they were in their answers. Those who sent the messages predicted that
nearly 80 percent of the time their partners would correctly interpret
the tone. In fact the recipients got it right just over 50 percent of the
time.“

Discuss this story at:
http://science.slashdot.org/comments.pl?sid=06/02/13/1324242

Links:
0. http://www.stormreportmap.com/
1. http://www.wired.com/news/technology/0,70179-0.html?tw=wn_index_2
2. http://gsbwww.uchicago.edu/fac/nicholas.epley
3. http://w4.stern.nyu.edu/marketing/facultystaff.cfm?doc_id=4564